Help

1. How much does it cost to use LoanAgentsLive?
2. Is chatting about mortgage loans online safe?
3. Do I have to be running DSL or cable?
4. Am I required to give out any personal information?
5. Why didn't anyone answer my chat request?
6. How do I know the LoanAgentsLive Lender I'm speaking with is reputable?
7. How can I make sure I'm getting the best mortgage rate possible?

1. How much does it cost to use LoanAgentsLive?

A. Nothing. LoanAgentsLive is a free chat based mortgage information service where consumers can compare multiple offers from different mortgage lenders before making a home purchase, refinancing, or getting a home equity loan. Best of all LoanAgentsLive protects your privacy by allowing you to remain 100% anonymous while you shop for the best mortgage home loan possible.

2. Is chatting about mortgage loans online safe?

A. Absolutely. LoanAgentsLive online lenders run all your mortgage chat sessions over a secure connection. Our system supports industry-strength, 128-bit secure SSL connections.

3. Do I have to be running DSL or cable?

A. Our mortgage chat service works fine on dial-up modem connections, but some form of dedicated connection is preferable.

4. Am I required to give out any personal information?

A. The only thing required to chat live with a mortgage lender is a user name or nickname. LoanAgentsLive does not gather or ask for any personal information from it's customers. Only give out as much information about yourself as you feel comfortable giving.

5. Why didn't anyone answer my chat request?

A. If your call went unanswered it may mean that all of the loan agents from that particular mortgage lender may be currently assisting other clients. Try clicking on a different mortgage lender and you will more than likely get a live loan agent in a matter of seconds.

6. How do I know the LoanAgentsLive Lender I'm speaking with is reputable?

A. LoanAgentsLive deals only with the most reputable mortgage lenders in the financial industry. All of our mortgage lenders go through an extensive application and approval process, and are only allowed to participate if they meet our high professonal standard.

7. How can I make sure I'm getting the best mortgage rate possible?

A. You should always check with more than just one company to make sure that you're getting the best mortgage rate possible. The beauty of LoanAgentsLive is that you are easily able to chat live with multiple mortgage lenders and within a matter of minutes have multiple home loan offers to choose from.